COOKIE POLICY

Updated: 23 April 2026

1. INTRODUCTION

This Cookie Policy explains how Kloeck Gush Properties (Pty) Ltd uses cookies and similar technologies on our websites.

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and guidance issued by the Information Regulator South Africa.

This policy should be read together with our Privacy Policy.

2. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website. They allow websites to function properly, improve user experience, and help us understand how our website is used.

Certain cookies may collect or process personal information, including online identifiers, IP addresses, and browsing behaviour, which may be used to identify or profile users.

3. HOW WE USE COOKIES (IN PRACTICE)

Given the nature of our business, cookies are used to:

  • Display and market property listings effectively
  • Track interest in developments and listings
  • Manage enquiries and lead generation
  • Improve website performance and usability
  • Measure the effectiveness of marketing campaigns

4. TYPES OF COOKIES WE USE

4.1 Strictly Necessary Cookies

These are essential for the website to function and cannot be disabled.

Examples:

  • Website security and authentication
  • Saving enquiry form progress
  • Session management

4.2 Analytics Cookies

These help us understand how users interact with our website so we can improve performance and user experience.

We may collect:

  • Pages viewed (e.g. specific developments or listings)
  • Time spent on pages
  • Navigation behaviour

Tools we may use:

  • Google Analytics (or similar tools)

4.3 Marketing & Advertising Cookies

These are important in our business as they allow us to:

  • Show you relevant property listings
  • Retarget users who have viewed developments
  • Measure marketing campaign performance

Platforms we may use include:

  • Meta (Facebook and Instagram advertising)
  • Google Ads and remarketing
  • Property marketing integrations

These cookies may track your activity across websites.

4.4 Functional Cookies

These improve your experience by remembering your preferences.

Examples:

  • Previously viewed properties
  • Saved search preferences
  • Location or device settings

5. THIRD-PARTY COOKIES

We work with third-party providers who may place cookies on your device, including:

  • Property portals (e.g. Property24, Private Property)
  • Marketing platforms (Google, Meta)
  • CRM and marketing systems (e.g. SharpSpring or similar tools)
  • Scheduling tools (e.g. Zoho Bookings)

These third parties may process your personal information in accordance with their own privacy policies.

Some of these service providers may process personal information outside South Africa. In such cases, we ensure that appropriate safeguards are in place, or that such processing is otherwise permitted under applicable law.

6. CONSENT AND CONTROL

When you visit our website, you will be presented with a cookie banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

Non-essential cookies (including analytics and marketing cookies) are not placed on your device unless and until you have provided your consent.

Your consent must be voluntary, specific, and informed, and you may withdraw your consent at any time.

You also have the right to object to the processing of your personal information through cookies, including for direct marketing purposes.

7. MANAGING YOUR COOKIE PREFERENCES

You can:

  • Update your preferences at any time via the “Cookie Settings”link on our website
  • Adjust your browser settings to block or delete cookies

Please note that disabling certain cookies may impact the functionality of the website.

8. RETENTION OF COOKIES

Cookies are stored for different periods depending on their purpose:

  • Session cookies: deleted when you close your browser
  • Persistent cookies: remain on your device for a defined period or until deleted

Cookies are retained only for as long as necessary to fulfil their purpose, unless a longer retention period is required or permitted by law.

9. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operations.

10. CONTACT DETAILS

If you have any questions regarding this Cookie Policy or how we process your information, please contact:

Information OfficerKloeck Gush Properties (Pty) Ltd Email: compliance@kentgush.co.za